It’s Awesome!

Using their own brake Riders can control their speed and safely reach up to 40 km per hour winding down the twists and turns of the track down into the Canyon! This awesome summer attraction is fun for all ages and physical capabilities – young tots 3+ can join in the fun by riding along as a passenger with a responsible person aged 16+!

Loading and Operating the Canyon Coaster

Once it is your turn in line to load you will be called forward, have your ticket scanned, and given the operating and safety instructions for the ride.

Please leave backpacks and hats in car as you may lose them on the ride. It is very common to lose your hat on this ride.

Carts are not to stop or come into contact while on the track at any time.

The Canyon Coaster is located at the upper lodge at Canyon Ski Resort, in Red Deer Alberta.

When you arrive at Canyon Ski Resort’s main gate, you will see signage instructing you to take the immediate left fork toward the Coasters parking lot. You do not drive down the hill. There is no public access on the lower road leading to the main lodge as it is a privately rented event hall. There is no public river access.

Maximum weight capacity per cart is 260lbs.

Age

To Ride Alone: Must be 8 years of age or older, and 4′ 1″ or taller to ride alone.

To Ride with a Passenger: Minimum of 16 years of age to ride with a passenger in the cart.

Passenger Rules: Passengers must be 3 to 12 years old and a minimum of 3′ 2″ tall, and must be no taller than the driver’s shoulders. No upper height limit on single riders.

What if I have a bad back? The Pipe isn’t recommended for people with existing neck or back injuries, or people who don’t have the dexterity or grip strength to operate the brake. It is also not recommended for pregnant women as the seat belt is secured tightly across the hips.

Dogs may not join you on the Coaster, or in the line-up, but your furry friends are more than welcome if supervised and on-leash on the Upper Village grounds.

The Canyon Coaster is open starting May 18th 2024!

May 18th -June 23rd: It is Open Fridays/Saturdays/Sundays

June 29th-Sept 2: OPEN EVERYDAY *weather permitted

Sept 6 – Oct 14: TBA

visit www.canyonski.ca/hours for more info

Tickets can be purchased online HERE.

Walk-ups may be purchased at the Upper Village lodge when available, though we sell out many days. 

An account will be required to complete your purchase, but each rider does not need to be registered for. Example: one person can purchase a set of 4 tickets for their family without having to register all 4 family members.

You will receive an email with a receipt/confirmation which will be used as your ticket for entry to the coaster.

The coaster ticket times are when riders may enter the line-up to take their turn on the coaster. Guests may not enter line up until their scheduled ticket time. Late guests will be accepted until the end of their scheduled day.

If you have not pre-purchased your tickets online there may be a chance to purchase a walk-up ticket (depending on availability).

Please note that during peak times and especially weekends a line up of approx 1 hour should be anticipated.

If you have a Canyon Resort gift card and would like to make a purchase with it for the Coaster, please contact Guest Services to assist with booking. [email protected] 403-346-5588.

You will be emailed a copy of your online order which includes your Coaster Ticket barcodes. Please ensure you have this email or photo saved to scan at the Coaster Gate. 

Canyon can also print your tickets off to disperse at our Upper Village Ticket Window or to help with any technical problems with using the Coaster Ticket emailed barcodes. 

Limited Mobility: Support person required
Hard of Hearing: Yes
Deaf Friendly: Yes
Low Vision: Support person required
Vision Loss: Support person required
Experience Required: No
Minimum Age: 3 (with 16+ caregiver)
Minimum Age to Ride Alone: Must be 8 years of age or older, and 4′ 1″ or taller to ride alone.

What if I have a bad back? The Pipe isn’t recommended for people with existing neck or back injuries, or people who don’t have the dexterity or grip strength to operate the brake. It is also not recommended for pregnant women as the seat belt is secured tightly across the hips.

Tickets are non-refundable, no refunds will be permitted.

Tickets are only for the day and time purchased. Late arrivals will have to wait in standby for next available time. Unused tickets from previous days will not be accepted.

If illness prevents you from using your pre-purchased tickets you may reschedule for a 20% processing fee.

SUMMER WEATHER POLICIES
Canyon Ski Resort prioritizes the safety of both our staff and guests during adverse weather conditions. The following policies detail our procedures in various situations:

HEAVY RAINFALL
The Canyon Coaster can operate during light rain. Should heavy rain be forecasted, Canyon Ski Resort may decide to delay opening or suspend operations for part or all of the day. If heavy rainfall begins during operational hours, management will suspend activities until conditions improve. If the inclement weather persists, management may decide to offer rain checks to guests.

THUNDERSTORMS
Thunderstorms pose serious hazards and demand immediate action. Our team will closely monitor weather reports and local conditions during storms or severe weather alerts. If conditions are deemed unsafe for any activities, an announcement will instruct all staff and guests to seek shelter in the lodge. It is imperative that coaster operations cease immediately upon hearing thunder, seeing lightning, or receiving severe weather warnings in close proximity.

After the last lightning sighting or thunderclap, Canyon Ski Resort will wait for a minimum of 30 minutes before resuming outdoor activities.

SEVERE HEAT
In the event of an extreme heat advisory issued by the local weather network, management will assess the situation on a case-by-case basis to determine whether closure is necessary.

While we strongly urge compliance with safety procedures during severe weather events, individuals are ultimately responsible for their actions. Leaving the premises during severe weather is at one’s own risk, and Canyon Ski Resort cannot be held liable for any consequences arising from ones personal actions.

If Canyon has to close because of extreme weather, all online purchases will be contacted via email and their purchase will be credited on file for a future rebook. These credits do not expire and you will receive a confirmation email showing the credits on file. To rebook, please reply to this email with a new date and time. All walk-up ticket holders must stop by our Guest Services Office prior to departing or save their tickets for proof of transaction.

Groups 20+ people in size booking Mid Week are able to get 15% off when booking as a group. Please contact [email protected] for more information. We do offer a Private Coaster Party rental which is $2,000/hour for up to 100 rides. Contact [email protected] to book your private party.

Any other groups would book through our website HERE

Our new Upper Village Lodge offers tickets, food and beverage service and washrooms.

Order by scanning the QR code posted on signs in our Upper Village. Or in person at the cafe window. 

Food Menu:

• 6oz Homemade Beef Burger
• Grilled Polish Sausage
• Canyons Famous Poutine
• Caesar Salad (with chicken option)
• Canyon Tale Dessert (available in: Cinnamon Sugar with Lemon, Nutella with Strawberry, or Nutella with Banana)

Fries

• Kids Chicken Strips and Fries
• Kids Hotdog and Fries

Drinks:

• Bottle Water
• Pop
• Coffee/Tea
• Slushee
• Craft Beer/Cider

Handheld devices including phones and action cameras are not permitted. If you wish to use an action camera, you must use a chest harness or headmount.

We do have a camera that takes a photo of every passenger going down the ride. Photos may be purchased after exiting the ride at the photo kiosks.